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Requesting a Replacement Diploma or Credential
Replacement diplomas or certificates are available upon request through the Student Records Office.
How to Request a Replacement
To request a replacement credential, send a written request via email to: gw-studentrecords@kctcs.edu
Include the following information in your email:
- Your name at the time of graduation
- Student ID (if available)
- Date of birth
- Mailing address
- Contact phone number
Processing and Delivery Timeline
- Replacement credentials are ordered at the end of the academic term, along with regular credential orders.
- After the order is submitted for printing, it typically takes 6–8 weeks to arrive.
- In some cases, it may take 8–10 weeks after the semester ends for the credential to be issued.
Fees and Payment
- There is a $20 fee per credential reprint.
- Payment can be made at the Start Center desk at:
- Boone Campus
- Edgewood Campus
Additional Information
- Your replacement order will be processed with the regular credential batch for that term.
- For further instructions or assistance, contact the Student Records Office.
(Records and Registration > Graduation)