What is the contact information for the Records Office?

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Records Office Contact Information

Overview

The Records Office assists students with a variety of services, including:

  • Transcript requests
  • Graduation-related inquiries
  • Registration, drop, and withdrawal issues
  • Grades
  • Updating personal information

In-Person Assistance

  • Students can visit the Start Center desk at any campus for assistance
  • Staff will:
    • Check the availability of Records Office personnel
    • Act as a liaison between students and the Records team

Important Note:

  • The Urban campus does not have a permanent Records Office presence
  • In-person or walk-in appointments are not available at this location

Recommended Contact Method

  • The most efficient way to receive assistance is to email the Records Office directly to schedule an appointment

Contact Details

Mailing Address:
Gateway Community and Technical College
790 Thomas More Parkway
Edgewood, KY 41017

Regular Office Hours: 
Monday–Thursday: 8:00 a.m.–4:30 p.m. 
Friday: 8:00 a.m.–4:00 p.m.

Summer Hours (mid-May through July):
Monday–Wednesday: 7:30 a.m.–5:30 p.m.
Thursday: 7:30 a.m.–5:00 p.m.
Friday: Closed 

Email: gw-studentrecords@kctcs.edu

Website: https://gateway.kctcs.edu/current-students/academic-resources/registrar/index.aspx

(Records and Registration > Records and Registration General)

Details

Details

Article ID: 22702
Created
Mon 7/6/26 9:09 AM
Modified
Thu 7/30/26 9:30 AM